CAREERS

Pedal Mafia was founded in 2014, built from the relationships and stories we create on the road. With a methodical and calculated approach, our team strives to achieve a modern wardrobe for the cycling enthusiast, weekend rider, or professional athlete.

Our team is constantly pushing the boundaries of development to celebrate the sport we enjoy and love. Every product Pedal Mafia makes is done so with extreme attention to detail, constructed from the highest quality materials, in factories that pride themselves on craftsmanship. 

We are looking for an organized and experienced Retail Manager to ensure that the Pedal Mafia Perth, Australia exemplifies the business’s standard for excellence, achieves sales targets, and ensures customers are satisfied with their in-store experience. The Retail Manager is also responsible for hiring and training staff, assigning shifts, and creating a monthly budget.

To be successful as the Retail Manager you must be able to multitask and have experience with business management. A great Retail Manager has excellent customer service skills and is a natural leader.

Responsibilities

• Manage daily operations, such as opening and closing the premise, cash-ups
• Recruiting and training of new staff members
• Assign staff to shifts
• Maintain a high level of customer care and service
• Motivate staff members during busy shifts
• Listen and respond to customers' complaints
• Stock and inventory management
• Oversee visual merchandising to highlight new product lines and increase sales
• Maintain the overall upkeep and aesthetic of the store
• Create and maintain monthly budgets
• Meet monthly and annual sales targets
• Represent and promote key brand values

Required Experience & Skills

• Previous retail or sales experience required
• Excellent interpersonal and communication skills
• Natural leadership abilities, with ability to lead a small team
• Ability to multitask
• Excellent customer service skills
• Motivated to achieve outlined sales targets and KPI's

To apply, please send resume and cover letter to careers@pedalmafia.cc with the subject: Job Application - Retail Manager

Pedal Mafia was founded in 2014, built from the relationships and stories we create on the road. Our team takes a methodical approach to sustainable fabrics, business processes with a commitment to the sport of cycling. We strive to achieve a modern wardrobe for the cycling enthusiast, weekend rider, or professional athlete.

Our team is constantly pushing the boundaries of development to celebrate the sport we enjoy and love. Every product Pedal Mafia makes is done so with extreme attention to detail, constructed from the highest quality materials, in factories that pride themselves on craftsmanship. 

We are seeking an Apparel Production Coordinator to join Pedal Mafia’s Operations Team. The ideal candidate will manage daily communication between Pedal Mafia and our factories to ensure proper execution of all orders and development samples. This role will oversee all aspects that apply to pre-production and production such as sample requests and product development.

Knowledge of textile, fabrics, fiber garment, clothing, design, supply chain, R&D, shipping logistics, import, and export is desired. Understanding of sales, marketing, wholesale strategy, merchandising, and product development is a plus but not a must. 

Responsibilities

• Assist with planning production schedule to meet demand and product launch deadlines
• Manage, WIP reports on a weekly basis in conjunction with production / sourcing team, for all products on order from production status through final delivery into 3PL / warehouse to ensure timely delivery
• Communicate with manufacturing vendors to ensure that design intent, quality, and product deadlines are met
• Assist the QC of physical goods from samples through production
• Write purchase orders for production trims and materials
• Review and process invoices and ensure timely payment
• Develop and implement standard operating procedures for product production 
• Maintain strong relationships with suppliers and manufacturing partners
• Manage logistic issues for overseas and domestic transportation & custom clearance issues in conjunction with production manager
• Actively participate in weekly production meetings with cross functional team members
• Understand and support the pre-production process
• Ensure data accuracy against production deadlines
• File management including tagging, backups, coordinating movement & location of electronic files, routing of assets, archiving, and tracking through production
• Assist in other areas of operations, including inventory management, order fulfillment, and product development

Required Experience & Skills

• Minimum of 3+ years relevant experience in apparel production
• Strong project management and communication skills
• Organized, detail-oriented and deadline-driven
• Wizard with a spreadsheet
• Experience with inventory management software a plus
• Ability to communicate with international partners
• Chinese or Mandarin or Cantonese speaking is a plus but not a must.

To apply, please send resume and cover letter to careers@pedalmafia.cc with the subject: Job Application - Production Coordinator

Pedal Mafia was founded in 2014, built from the relationships and stories we create on the road. Our team takes a methodical approach to sustainable fabrics, business processes and overall commitment to the sport of cycling, striving to achieve a modern wardrobe for the cycling enthusiast, weekend rider, or professional athlete.

Our Design Team is constantly pushing the boundaries of development to celebrate the sport we enjoy and love. Every product Pedal Mafia makes is done so with extreme attention to detail, constructed from the highest quality materials, in factories that pride themselves on craftsmanship. 

We are seeking an Apparel Product Designer to join Pedal Mafia’s Design Team in our efforts to conceptualize and design the world’s best cycling products. The ideal candidate will identify and interpret key market trends and execute seasonal product strategies to drive the brand forward. The position is located at the Pedal Mafia HQ in Perth, Australia and reports to the Head Product Designer.

Responsibilities

• Undertake research and analysis using media, shopping, internet, travel etc. to establish key style, color, fabric, technique & innovation concepts for seasonal launches.
• Collaborate with Head Product Designer & Creative Director on establishing key seasonal product stories.
• Present to internal and external parties at various different key points throughout each season.
• Manage finalization of product from concept to production.
• Ensure technical specification packs are completed accurately and on time.
• Manage and adhere to product development calendar.
• Develop concepts and ideas throughout each season.
• Complete approvals on color, fabric, trim, art, branding & finishing.
• Develop strong knowledge of supplier base and sourcing.
• Ensure samples are correct and on time.
• Conduct regular competitor analysis activities.
• Work to achieve personal and department KPI’s.

Required Experience & Skills

• Minimum of 5+ years relevant experience in lifestyle product
• Experience in garment fit & construction.
• Experience in graphic art, color design, fabric & trim development.
• Ability to interpret the needs of the market.
• Ability to recognize trends, conceptualize ideas and design products.
• Thorough knowledge of the product design & development process.
• Capability to independently manage workload, present and report at a senior level.
• Highly developed communication, organization and time management skills.
• High level of problem solving and decision-making ability.
• High level of accuracy and attention to detail.
• Display passion and motivation.
• Experience in Adobe Suit. AI, PhotoShop, Indesign. 
• Ability to communicate with international partners. 

To apply, please send resume and cover letter to careers@pedalmafia.cc with the subject: Job Application - Apparel Product Designer

Pedal Mafia was founded in 2014, built from the relationships and stories we create on the road. Our team takes a methodical approach to sustainable fabrics, business processes with a commitment to the sport of cycling. We strive to achieve a modern wardrobe for the cycling enthusiast, weekend rider, or professional athlete.

Our team is constantly pushing the boundaries of development to celebrate the sport we enjoy and love. Every product Pedal Mafia makes is done so with extreme attention to detail, constructed from the highest quality materials, in factories that pride themselves on craftsmanship. 

We are looking for an enthusiastic and driven independent sales representative to drive Pedal Mafia’s Custom offering. The independent sales representative’s responsibilities include managing relationships with cycling clubs and teams, identifying opportunities, answering customers' questions, and finding new customers. You should also be able to implement effective sales strategies to continually meet or exceed sales quotas.

To be successful as an independent sales representative, you should be passionate about the sport of cycling and committed to achieving sales goals with minimal supervision. Ultimately, a top-performing independent sales representative should demonstrate effective communication and negotiation skills, and achieve excellent customer service at all times.

Responsibilities

• Identifying potential cycling clubs and teams through networking and involvement in local and regional cycling community
• Arranging meetings with potential and existing customers to present Pedal Mafia Custom offering
• Building and maintaining solid working relationships with both new and existing customers
• Negotiating pricing with customers to maximize purchase volume
• Promptly submitting purchase orders for processing
• Following up with customers to inquire into whether purchased products meet their expectations
• Addressing customer concerns and resolving complaints

Required Experience & Skills

• Proven sales experience.
• The ability to travel regionally to cycling races and events
• The ability to work independently
• Strong negotiation and consultative sales skills
• Excellent analytical and problem-solving skills
• Effective communication skills
• Exceptional customer service skills

To apply, please send resume and cover letter to careers@pedalmafia.cc with the subject: Job Application - Independent Sales Representative

Pedal Mafia was founded in 2014, built from the relationships and stories we create on the road. Our team takes a methodical approach to sustainable fabrics, business processes with a commitment to the sport of cycling. We strive to achieve a modern wardrobe for the cycling enthusiast, weekend rider, or professional athlete.

Our team is constantly pushing the boundaries of development to celebrate the sport we enjoy and love. Every product Pedal Mafia makes is done so with extreme attention to detail, constructed from the highest quality materials, in factories that pride themselves on craftsmanship. 

We are looking for an enthusiastic and driven independent sales representative to drive Pedal Mafia’s offering. The wholesale managers responsibilities include managing relationships with retailers, identifying new business opportunities, answering customers' questions, and finding new customers. You should also be able to implement effective sales strategies to continually meet or exceed sales quotas.

To be successful as an wholesale manager, you should be passionate about the sport of cycling and committed to achieving sales goals with minimal supervision. Ultimately, a top-performing wholesale manager should demonstrate effective communication and negotiation skills, and achieve excellent customer service at all times.

Responsibilities

• Identifying potential retailers through networking and involvement in local and regional cycling community
• Arranging meetings with potential and existing customers to present the Pedal Mafia Wholesale offering
• Building and maintaining solid working relationships with both new and existing customers
• Negotiating pricing and terms with customers to maximize purchase volume
• Promptly submitting purchase orders for processing
• Following up with customers to inquire into whether purchased products meet their expectations
• Building strategy to maximize sales for retailers
• Provide and manage assets and communication around product launches
• Addressing customer concerns and resolving complaints

Required Experience & Skills

• Proven sales experience.
• The ability to travel regionally to retailers
• The ability to work independently
• The ability to work to a tight schedule and manage timelines
• Strong negotiation and consultative sales skills
• Excellent analytical and problem-solving skills
• Effective communication skills
• Exceptional customer service skills

To apply, please send resume and cover letter to careers@pedalmafia.cc with the subject: Job Application - Wholesale Manager

Pedal Mafia was founded in 2014, built from the relationships and stories we create on the road. Our team takes a methodical approach to sustainable fabrics, business processes and overall commitment to the sport of cycling, striving to achieve a modern wardrobe for the cycling enthusiast, weekend rider, or professional athlete.

We are searching for a highly-creative digital marketing manager. In this position, you will be responsible for all aspects of our marketing operations. Your central goal is to help grow our brand’s influence while also increasing brand loyalty and awareness.

Your duties will include planning, implementing, and monitoring our digital marketing campaigns across all digital networks. Our ideal candidate is someone with experience in marketing, art direction, and social media management. In addition to being an outstanding communicator, you will also demonstrate excellent interpersonal and analytical skills.

Responsibilities:

• Designing and overseeing all aspects of our digital marketing department including our marketing database, social, email, and display advertising campaigns
• Developing and monitoring campaign budgets
• Preparing accurate reports on our marketing campaign’s overall performance
• Plan and manage output of content over all social channels including Instagram, Facebook, Youtube, Strava, Tiktok, and beyond
• Coordinate with advertising and media experts to improve marketing results
• Identifying the latest trends and technologies affecting our industry
• Evaluating important metrics that affect our website traffic, service quotas, and target audience
• Collaborating with the Art Director to develop and execute communication which might include stories, social copy, email marketing copy, blogs, and thought leadership
• Work with the Product Design team to ensure the purpose of the product is being communicated to the public. 
• Collaborating with Product Design and Creative teams to create social ‘buzz’ regarding new product launches
• Monitoring SEO and user engagement and suggesting content optimization
• Communicating with industry professionals via social media to create a strong network
• Staying up-to-date with new digital technologies and social media best practices
• Manage our current ambassadors with regular communication and relationship building
• Present new ambassadors to join the team

Requirements and skills:

• Proven work experience as a Marketing Manager, agency experience preferred
• Hands on experience using social media for brand awareness
• Highly creative with excellent analytical abilities
• Up-to-date on the latest trends and technologies in digital marketing
• Understanding of SEO and web traffic metrics
• An ability to identify target audience preferences and build content to meet them
• Familiarity with web design and publishing
• Excellent multitasking skills
• Outstanding communication and interpersonal skills
• A team player with exceptional organizational and technical skills

To apply, please send resume and cover letter to careers@pedalmafia.cc with the subject: Job Application - Digital Marketing Manager

Pedal Mafia was founded in 2014, built from the relationships and stories we create on the road. Our team takes a methodical approach to sustainable fabrics, business processes with a commitment to the sport of cycling. We strive to achieve a modern wardrobe for the cycling enthusiast, weekend rider, or professional athlete.

Our team is constantly pushing the boundaries of development to celebrate the sport we enjoy and love. Every product Pedal Mafia makes is done so with extreme attention to detail, constructed from the highest quality materials, in factories that pride themselves on craftsmanship. 

As an E-commerce Product Coordinator, you will ensure that the Pedal Mafia’s website runs smoothly across all Global Regions. You will be responsible for e-commerce efforts including uploading and modifying products, implementing promotions and updating web content. The role includes improving the website user experience to improve conversion and make it easier for customers to shop.  

Pedal Mafia is looking for someone that is solution-oriented, comfortable managing expectations, working independently, and taking initiative. You also have a flexible mindset and are always on your toes, ready to make quick decisions, as well as the ability to keep things simple in organizing, planning, and communicating. 

Responsibilities

• Owns and secures product enrichment & go-live process for all Pedal Mafia Shopify webstores
• Ensure timely product information enrichment and seamless product workflow for products to live onsite in coordination with copywriter, creative, and operations team
• Work together with relevant teams on the development of the PDP structure, information display and optimal customer journey
• Follow product sales & KPIs such as returns and set actions upon the insights to optimize the product information
• Actively search for new development opportunities
• Gather insights using reporting, Google Analytics, Google trends,and competitor research
• Drive projects connected to product information & PDP optimization
• Owns promotion / voucher creation and follow up on active vouchers timelines 
• Briefs in content needs and executes updates on help pages or other non-transactional pages 

Required Experience & Skills

• 2+ years of experience in a similar position within e-commerce
• Education within business, e-commerce, or similar
• Loves to interact and coordinate with other team members, is analytical, and prefers data-based decisions
• Has a good understanding of digital platforms including Google Analytics
• Is able to work effectively in a fast-paced environment where each day might require different tasks. 

To apply, please send resume and cover letter to careers@pedalmafia.cc with the subject: Job Application - E-commerce Product Coordinator

Pedal Mafia is seeking a Graphic Designer to join our growing Custom team. This individual will be a critical part of the design process from initial concept through final product creation. The ideal candidate will be able to join forces with clients to achieve custom design stipulations. The ideal candidate needs to be a self-starter with the ability to work independently. 

The candidate should also have outstanding design and type skills, a passion for creative and innovative solutions, and experience in a fast-paced, creative environment. A commitment to organization, teammates and deadlines; attention to detail and quality; excellent communication; and the ability to handle fast turnover of projects is essential.

Graphic Designer Responsibilities:

• Create designs for Pedal Mafia’s Custom apparel clients, collaborating with cycling teams and clubs to deliver desired kit design.
• Build and establish relationships with the Custom Sales team and Production.
• Generate and sell creative ideas to internal and external clients.
• Clearly present visions/ideas in both formal and informal settings

Graphic Designer Requirements:

• Bachelor’s Degree in graphic design or equivalent
• 3+ years of professional experience in graphic design or multimedia
• Strong graphic design, layout, typography and image manipulation skills
• Strong sense of design, color and composition. Must be flexible in creative approach to projects.
• Proficient in Adobe Suite programs (InDesign, Illustrator, Photoshop, Acrobat), and PowerPoint
• Efficient, organized and able to work well under pressure
• Meticulous attention to detail and able thrive in deadline-driven environment, and can manage multiple projects
• Strong written and verbal communication skills, strong collaboration skills
• Comfortable working in a collaborative, team-oriented environment
• Portfolio or work samples required

To apply, please send resume and cover letter to careers@pedalmafia.cc with the subject: Job Application - E-commerce Product Coordinator

Pedal Mafia was founded in 2014, built from the relationships and stories we create on the road. Our team takes a methodical approach to sustainable fabrics, business processes with a commitment to the sport of cycling. We strive to achieve a modern wardrobe for the cycling enthusiast, weekend rider, or professional athlete.

Our team is constantly pushing the boundaries of development to celebrate the sport we enjoy and love. Every product Pedal Mafia makes is done so with extreme attention to detail, constructed from the highest quality materials, in factories that pride themselves on craftsmanship. 

We are looking for an enthusiastic and driven independent sales representative to drive Pedal Mafia’s Custom offering. The independent sales representative’s responsibilities include managing relationships with cycling clubs and teams, identifying opportunities, answering customers' questions, and finding new customers. You should also be able to implement effective sales strategies to continually meet or exceed sales quotas.

To be successful as an independent sales representative, you should be passionate about the sport of cycling and committed to achieving sales goals with minimal supervision. Ultimately, a top-performing independent sales representative should demonstrate effective communication and negotiation skills, and achieve excellent customer service at all times.

Responsibilities

• Identifying potential cycling clubs and teams through networking and involvement in local and regional cycling community
• Arranging meetings with potential and existing customers to present Pedal Mafia Custom offering
• Building and maintaining solid working relationships with both new and existing customers
• Negotiating pricing with customers to maximize purchase volume
• Promptly submitting purchase orders for processing
• Following up with customers to inquire into whether purchased products meet their expectations
• Addressing customer concerns and resolving complaints

Required Experience & Skills

• Proven sales experience.
• The ability to travel regionally to cycling races and events
• The ability to work independently
• Strong negotiation and consultative sales skills
• Excellent analytical and problem-solving skills
• Effective communication skills
• Exceptional customer service skills

To apply, please send resume and cover letter to careers@pedalmafia.cc with the subject: Job Application - Independent Sales Representative

Pedal Mafia was founded in 2014, built from the relationships and stories we create on the road. Our team takes a methodical approach to sustainable fabrics, business processes with a commitment to the sport of cycling. We strive to achieve a modern wardrobe for the cycling enthusiast, weekend rider, or professional athlete.

Our team is constantly pushing the boundaries of development to celebrate the sport we enjoy and love. Every product Pedal Mafia makes is done so with extreme attention to detail, constructed from the highest quality materials, in factories that pride themselves on craftsmanship. 

We are looking for an enthusiastic and driven independent sales representative to drive Pedal Mafia’s offering. The wholesale managers responsibilities include managing relationships with retailers, identifying new business opportunities, answering customers' questions, and finding new customers. You should also be able to implement effective sales strategies to continually meet or exceed sales quotas.

To be successful as an wholesale manager, you should be passionate about the sport of cycling and committed to achieving sales goals with minimal supervision. Ultimately, a top-performing wholesale manager should demonstrate effective communication and negotiation skills, and achieve excellent customer service at all times.

Responsibilities

• Identifying potential retailers through networking and involvement in local and regional cycling community
• Arranging meetings with potential and existing customers to present the Pedal Mafia Wholesale offering
• Building and maintaining solid working relationships with both new and existing customers
• Negotiating pricing and terms with customers to maximize purchase volume
• Promptly submitting purchase orders for processing
• Following up with customers to inquire into whether purchased products meet their expectations
• Building strategy to maximize sales for retailers
• Provide and manage assets and communication around product launches
• Addressing customer concerns and resolving complaints

Required Experience & Skills

• Proven sales experience.
• The ability to travel regionally to retailers
• The ability to work independently
• The ability to work to a tight schedule and manage timelines
• Strong negotiation and consultative sales skills
• Excellent analytical and problem-solving skills
• Effective communication skills
• Exceptional customer service skills

To apply, please send resume and cover letter to careers@pedalmafia.cc with the subject: Job Application - Wholesale Manager

Pedal Mafia was founded in 2014, built from the relationships and stories we create on the road. Our team takes a methodical approach to sustainable fabrics, business processes with a commitment to the sport of cycling. We strive to achieve a modern wardrobe for the cycling enthusiast, weekend rider, or professional athlete.

Our team is constantly pushing the boundaries of development to celebrate the sport we enjoy and love. Every product Pedal Mafia makes is done so with extreme attention to detail, constructed from the highest quality materials, in factories that pride themselves on craftsmanship. 

We are looking for an enthusiastic and driven independent sales representative to drive Pedal Mafia’s Custom offering. The independent sales representative’s responsibilities include managing relationships with cycling clubs and teams, identifying opportunities, answering customers' questions, and finding new customers. You should also be able to implement effective sales strategies to continually meet or exceed sales quotas.

To be successful as an independent sales representative, you should be passionate about the sport of cycling and committed to achieving sales goals with minimal supervision. Ultimately, a top-performing independent sales representative should demonstrate effective communication and negotiation skills, and achieve excellent customer service at all times.

Responsibilities

• Identifying potential cycling clubs and teams through networking and involvement in local and regional cycling community
• Arranging meetings with potential and existing customers to present Pedal Mafia Custom offering
• Building and maintaining solid working relationships with both new and existing customers
• Negotiating pricing with customers to maximize purchase volume
• Promptly submitting purchase orders for processing
• Following up with customers to inquire into whether purchased products meet their expectations
• Addressing customer concerns and resolving complaints

Required Experience & Skills

• Proven sales experience.
• The ability to travel regionally to cycling races and events
• The ability to work independently
• Strong negotiation and consultative sales skills
• Excellent analytical and problem-solving skills
• Effective communication skills
• Exceptional customer service skills

To apply, please send resume and cover letter to careers@pedalmafia.cc with the subject: Job Application - Independent Sales Representative

Pedal Mafia was founded in 2014, built from the relationships and stories we create on the road. Our team takes a methodical approach to sustainable fabrics, business processes with a commitment to the sport of cycling. We strive to achieve a modern wardrobe for the cycling enthusiast, weekend rider, or professional athlete.

Our team is constantly pushing the boundaries of development to celebrate the sport we enjoy and love. Every product Pedal Mafia makes is done so with extreme attention to detail, constructed from the highest quality materials, in factories that pride themselves on craftsmanship. 

We are looking for an enthusiastic and driven independent sales representative to drive Pedal Mafia’s offering. The wholesale managers responsibilities include managing relationships with retailers, identifying new business opportunities, answering customers' questions, and finding new customers. You should also be able to implement effective sales strategies to continually meet or exceed sales quotas.

To be successful as an wholesale manager, you should be passionate about the sport of cycling and committed to achieving sales goals with minimal supervision. Ultimately, a top-performing wholesale manager should demonstrate effective communication and negotiation skills, and achieve excellent customer service at all times.

Responsibilities

• Identifying potential retailers through networking and involvement in local and regional cycling community
• Arranging meetings with potential and existing customers to present the Pedal Mafia Wholesale offering
• Building and maintaining solid working relationships with both new and existing customers
• Negotiating pricing and terms with customers to maximize purchase volume
• Promptly submitting purchase orders for processing
• Following up with customers to inquire into whether purchased products meet their expectations
• Building strategy to maximize sales for retailers
• Provide and manage assets and communication around product launches
• Addressing customer concerns and resolving complaints

Required Experience & Skills

• Proven sales experience.
• The ability to travel regionally to retailers
• The ability to work independently
• The ability to work to a tight schedule and manage timelines
• Strong negotiation and consultative sales skills
• Excellent analytical and problem-solving skills
• Effective communication skills
• Exceptional customer service skills

To apply, please send resume and cover letter to careers@pedalmafia.cc with the subject: Job Application - Wholesale Manager